In today’s digital age, small and mid-sized businesses (SMBs) face significant reputation risk from viral social media backlash, which can be devastating due to their limited resources and reliance on community trust. Unlike large corporations that have crisis management teams and financial cushions, SMBs are more vulnerable to public criticism.

With healthcare costs climbing in 2025, employers are turning to innovative alternatives like captive insurance as a strategic solution to manage employee healthcare benefits.

The rapid expansion of telehealth, projected to become a $175.5 billion industry by 2026, offers convenience and accessibility but also introduces significant risks, including cybersecurity threats, malpractice concerns, and regulatory compliance challenges.

To stand out in today’s rapidly evolving property and casualty (P&C) insurance landscape, brokers must adopt a more strategic, consultative role beyond securing policies. Key challenges include rising premiums due to severe weather, economic uncertainty, and inflation, with some sectors experiencing premium hikes over 20% in 2023.

Group captives are collaborative insurance models where businesses pool resources to cover common risks like auto liability, workers’ compensation, and general liability. While they offer benefits such as shared risk and potential cost savings, they may not address all of a company’s unique exposures.